Forever Living Care Services: Top 5 BIPOC Entrepreneurs - Finalists
Question 6 - Tell us how your organization is using innovation to enhance business activities and products/services. What do you feel innovation does, from your perspective, for the Black community in terms of overcoming barriers?
Please upload a video file shot in a vertical cellphone format of you responding to these questions. Videos should be no longer than 30 seconds (if they are longer than 30 seconds you'll be disqualified).
Question 4 - Prove to us that you have attained Product/Market fit and validated the business model since you started operating.
Please explain and elaborate.
Forever Living Care Services (FLCS) has achieved product/market fit by addressing the specific needs of underserved individuals with special needs, especially in mental health and developmental disabilities. Their focus on specialized services, often missing in mainstream care, and expansion into regions demonstrate responsiveness to unmet demands. FLCS consistently refines its care through feedback, ensuring reliability and personalized solutions for its clients.
Since 2021, FLCS has built a sustainable business model using partnerships, grants, and service fees. Our skilled workforce, including psychiatric nurses and behavioral technicians, ensures scalable, high-quality care.
Strong client retention, geographic expansion, and funding success validate FLCS's model. By combining specialized care with cultural relevance and local partnerships, FLCS remains a trusted, scalable provider for high-standard care services.
Question 5 - How is your business leadership and quality standards driving the business forward? Demonstrate how entrepreneurship has impacted your goals and aspirations while also impacting local and regional business communities and networks. Tell us what matters most about the work you do?
Please explain and elaborate.
Forever Living Care Services (FLCS) is driven by strong leadership and a commitment to quality standards that propel the organization forward. Our leadership prioritizes innovation, strategic planning, and continuous improvement, ensuring that every service we provide is trauma-informed, culturally safe, and client-centered. These principles guide our approach, empowering us to meet the unique needs of individuals with special needs, while maintaining excellence across mental, physical, emotional, and social health services.
Entrepreneurship has played a crucial role in shaping FLCS's goals and aspirations. Our founders saw a gap in the market for specialized care and seized the opportunity to address it by developing a comprehensive, person-centered care model. This entrepreneurial mindset has not only fueled our growth but also positively impacted the local and regional business communities. By creating jobs, establishing partnerships, and offering vocational programs, we've fostered stronger networks and enhanced regional healthcare resources.
What matters most in our work is improving the quality of life for the vulnerable populations we serve. Every day, we strive to create meaningful, lasting change by providing compassionate care that addresses the holistic needs of each client, ensuring they thrive within their communities. This mission is the heart of everything we do at FLCS.
Question 3 - Please provide us your sales figures (Total Revenue) and your (Total Profit) for the past operating years (minimum 2 years). Also tell us which revenue stream accounts for the most sales activity and provide any other strategy, milestone, or noteworthy achievements for your Annual Recurring Revenue/Profitability
i.e., 2021 – 180K Revenue 60K Profit, 2022 – 215K Revenue 75K Profit – and so forth. Then provide us some explanation and narrative regarding the financial performance of the business.
Over the past three years, Forever Living Care Services has experienced remarkable growth. In 2022, we generated $550,000 in revenue but faced a loss of $17,000. However, by 2023, our revenue surged to $1,350,000, resulting in a profit of $650,000. In 2024, this growth accelerated, with revenue reaching $4,500,000 and a profit of $2 million.
Our primary revenue stream comes from specialized care services, including personalized mental health and developmental disability programs. This is supplemented by partnerships with government agencies, grants, and service fees, particularly in regions, where culturally safe and trauma-informed care is in high demand.
Key strategies fueling this success include expanding our skilled clinical team and forming strong local partnerships. Significant milestones include enhanced client retention, geographic expansion, and the introduction of vocational programs. These initiatives have solidified our financial stability, increased our annual recurring revenue, and allowed us to continually expand our impact on the communities we serve.
Question 2 - When was the business registered or incorporated? Please provide the month & year as well as which structure. Please also advise as to the process you used (organization, lawyer, or what steps you took). Is it headquartered in Canada with primary operations in Canadian markets?
Please explain and elaborate.
Forever Living Care Services was incorporated in February 2021 as a non-profit organization, with the incorporation process managed by a legal professional to ensure full compliance with Canadian laws. This process involved drafting the Articles of Incorporation, filing with both provincial and federal regulatory bodies, and structuring the organization in line with the requirements for a non-profit entity under Canadian regulations.
Headquartered in Calgary, Alberta, Forever Living Care Services focuses on delivering specialized care to individuals with special needs, particularly in the areas of mental health and developmental disabilities. Our primary operations are within the Canadian market. By establishing a strong legal and organizational foundation from the start, we have been able to grow sustainably while adhering to all relevant legal and operational standards. This framework has enabled us to continue expanding our impact and meeting the needs of the communities we serve.
Question 1 - Does the Founder team / Ownership identify predominantly as Black (50+%)?
Please tell us a bit more about this, your why, and your story.
Our story matters because it reflects a commitment to uplifting marginalized communities, especially within the Black community. Forever Living Care Services is 100% Black-owned, with 99% of our staff identifying as Black. This ownership and team structure allows us to intimately understand the barriers our communities face in accessing specialized care and employment opportunities.
As a Black-owned organization, we are dedicated to creating opportunities, breaking cycles of marginalization, and fostering leadership within our community. We focus on addressing systemic inequities through culturally relevant, trauma-informed care that honors the unique experiences of those we serve.
Our journey is one of empowerment, resilience, and innovation. By growing our organization and contributing to the local and regional economy, we inspire other Black entrepreneurs and demonstrate that Black-led businesses can succeed while making a lasting social impact. We aim to serve as a model for sustainable, community-focused business practices.
